Customer Reviews

We are just getting started. As a newly launched brand, we do not yet have hundreds of customer reviews to show — and we would rather earn them than fake them.

Be one of our first customers

If you buy a FANCO pergola in our first 3 months, we will personally follow up with you 30 days after delivery. Share your honest experience (good or bad), and we will feature it here with your permission.

Why buy from FANCO before we have hundreds of reviews?

• 100-day money-back guarantee — if you are not happy, you send it back.
• 3 to 15 year structural warranty — the longest in the direct-to-consumer space.
• Free DDP shipping — no surprise fees, no customs headaches.
• Direct-from-factory pricing — 30 to 60% below traditional distributors.

Read our Warranty and Refund Policy — both are transparent and customer-first. Then reach out at support@fancooutdoor.com if you have any questions before ordering.